To gauge the sentiments across ASEAN, our latest Blackbox-CINT ASEANScan study surveyed over 3,000 respondents from Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. This article delves into the relationship between the people and their governments, focusing on the environmental issues that ASEAN citizens believe should top their governments' priority lists and how well public policies align with these concerns. On the consumer side, we also explore whether citizens of the region align their spending with their sustainability beliefs, effectively voting with their dollars.

The article discusses the growing importance of Customer Experience (CX) as a key differentiator for businesses in the digital age, where numerous automated service channels exist. It highlights the value of human interaction in customer service, drawing insights from a study of over 3,000 respondents across six ASEAN countries—Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. Find out more on the future of customer experience.

Explore the evolving landscape of same-sex marriage support across Southeast Asia in our latest ASEANScan study. With Thailand leading the way, discover how cultural shifts and legislative changes are shaping public opinion in a region traditionally seen as conservative. From Vietnam's growing openness to Singapore's cautious progress, delve into the complexities and future prospects for LGBTQIA+ rights across ASEAN.

Why have Southeast Asian athletes been largely missing from the Olympic podium despite the region's passion for sports?

This commentary explores possible reasons that are holding our athletes back and proposes that a regional sports hub might be the answer to elevate Southeast Asian sports on the global stage.